Privacy Policy

1. Who we are

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NENU is a digital platform dedicated to supporting women during perimenopause andmenopause through personalized lifestyle guidance. We take your privacy seriously andare committed to protecting your personal data in compliance with the General DataProtection Regulation (GDPR) and applicable local laws.

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Data Controller: NENU BV

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Email:

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2. What data we collect

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When you use the NENU app or website, we may collect and process:

Account information: name, email, password, subscription details.
Profile information: age, weight, height, profession, lifestyle preferences, goals.
Usage data: interactions with the app, activities logged, preferences, andfeedback.
Technical data: IP address, device type, operating system, and browsing activity.
Health and activity data (optional): If you choose to connect NENU with AppleHealthKit, Google Fit, Samsung Health, or other third-party health apps, we mayreceive data such as step count, activity level, sleep patterns, or heart rate. Youcontrol what data is shared with NENU via your device settings.

Important: NENU does not directly collect continuous glucose monitoring (CGM) or DNAdata. These analyses are performed by our trusted partner Biometriq, who act as anindependent data controller. Biometriq securely collects and processes CGM and DNAinformation and only shares with NENU the relevant insights (e.g., metabolic responses,personalized recommendations) necessary to provide you with personalized guidance inthe app.

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3. How we use your data

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We use your data to:

Provide and improve the NENU app and services.
Personalize your daily plan, meal suggestions, and lifestyle guidance.
Manage subscriptions and payments.
Provide customer support.
Ensure platform security and prevent misuse.
With your consent, send you newsletters, updates, or offers.

We do not sell your data to third parties.

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4. Legal basis for processing

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We process your personal data based on:

Contractual necessity: to deliver the NENU services you signed up for.
Consent: for optional features such as newsletters, health data integrations, orcookies.
Legitimate interests: to improve the app and ensure security.
Legal obligations: where we are required to keep certain records.

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5. Data sharing

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We may share your data with:

Biometriq: only when you choose to integrate CGM/DNA insights. NENU receivesprocessed data from Biometriq, not raw health data.
Third-party health apps (Apple HealthKit, Google Fit, Samsung Health, etc.): Dataflows from your device to NENU only with your consent. These providers processyour data according to their own privacy policies.
Service providers: hosting, payment processing, analytics, customer support.These providers act as data processors under strict agreements.
Authorities: only if legally required.

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7. Your rights

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You have the right to:

Access your data.
Rectify inaccurate or incomplete data.
Erase your data ("right to be forgotten").
Restrict or object to processing.
Withdraw consent at any time (for example, unsubscribe from newsletters ordisconnect health apps).
Port your data to another service provider.

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To exercise your rights, contact us at:

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8. International transfers

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NENU stores and processes your personal data within the European Economic Area (EEA). We do not transfer your data outside the EEA.

However, if you choose to connect NENU with third-party health apps (such as Apple HealthKit, Google Fit, or Samsung Health), please note that these providers may process data in accordance with their own privacy policies, which could involve international datatransfers outside the EEA. We encourage you to review their privacy terms before enabling these connections.

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9. Security

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We implement technical and organizational measures to protect your data from loss,misuse, unauthorized access, or disclosure.

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10. Updates

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We may update this Privacy Policy to reflect changes in our practices or legalrequirements. Updates will be posted in the app and on our website.